Jolene Tornabeni is a Managing Partner with Quick Leonard Kieffer. Prior to joining the firm, Jolene served in a number of executive (C-suite) positions in healthcare organizations and developed a reputation for successfully implementing innovative changes in healthcare delivery and for championing high quality programs receiving national recognition.
Jolene served with Inova Health System based in Northern Virginia from 1994 to 2004, first as the Chief Executive Officer for its flagship, 730-bed Inova Fairfax Hospital/Inova Fairfax Hospital for Children, then as Inova's Executive Vice President and Chief Operating Officer. While under her leadership, Inova Fairfax Hospital attained Magnet status through the American Nursing Credentialing Center, was named one of “America’s Best Hospitals” by Solucient’s Top 100 Hospital’s for eight out of ten years, and was recognized for six out of seven years as one of the Top 100 Hospitals in a number of specialty areas by U.S. News and World Report.
Prior to her work with Inova, Jolene served as the Vice President and Senior Vice President for Catholic Healthcare West at Mercy Hospital and Medical Center in San Diego, California from 1986 to 1994.
During this time, she successfully implemented sweeping changes in care delivery and organizational structure through the nationally recognized program CARE2000 (Creative Actions Reflecting Excellence) and gained a reputation as one of the nation’s experts on patient-centered care. Additionally, she spearheaded the development and implementation of shared governance first within nursing and then multi-disciplinary throughout the organization. Jolene also served as the Chief Operating Officer at Phoenix Children's Hospital and as Vice President of Phoenix Memorial Hospital.
As testimony to her reputation for clinical excellence, Jolene received the American College of Healthcare Executives Senior Level Regent’s Health Care Executive Award in 1998. Jolene holds fellowships in two organizations: the American College of Healthcare Executives and the American Academy of Nursing. She was the first person to become a fellow in both of these organizations. Jolene has published numerous articles, written several chapters in books, and has spoken nationally on patient care redesign, workforce development, change and leadership.
Jolene received her nursing degree from the Evangelical School of Nursing in Marshalltown, Iowa and her bachelor's and master's degrees at the University of Phoenix in 1981 and 1983, respectively. She was a Wharton Fellow in 1992.