Medical Group Management Association (MGMA)
Chief Operating Officer
Position: System Executive Director (ED) of Patient Financial Services
Location: West Des Moines, Iowa
UnityPoint Health provides care in nine regions throughout Iowa, western Illinois, and southern Wisconsin. As the nation's 13 largest nonprofit health system and fourth largest nondenominational health system, UnityPoint Health has committed to adapting and evolving in the changing healthcare landscape. Per Kevin Vermeer, CEO, healthcare organizations have two choices: to be "disrupted" or to be "disruptors"; UnityPoint has chosen to be a disruptor, with the goal of becoming the preeminent health system in the Midwest focused on its mission, values, and vision. UnityPoint's mission is to improve the health of the people and communities it serves, and the organization's team works together to practice and uphold the "FOCUS" values of Fostering Unity, Owning the Moment, Championing Excellence, and Seizing Opportunities, which will lead to the achievement of the system's vision to provide the "Best Outcome for Every Patient Every Time." UnityPoint Health is different compared to other systems because they make it easier and more personal to keep health on point.
Des Moines - named the number one "Best Affordable Place to Live" by U.S. News & World Report and one of the "Top 5 Best Places for Business and Careers" by Forbes, Greater Des Moines is one of the fastest growing metros in the country, encompassing eight counties and a population of over 741,000 across vibrant, urban living as well as surrounding suburbs. The region is well known for its quality education system, with 22 higher education institutions, 7,000 students enrolled in private schools, and 109,000 students enrolled in public schools. Homes in Des Moines are more affordable than the national average, with a median cost of $181,300; options include downtown lofts, classic suburban homes, family-friendly houses near great schools, and amazing acreages. Des Moines offers a variety of things to do, including 800 miles of connected trails, an amusement park, botanical gardens, a vibrant live music scene, and diverse food and music festivals, and the city has a storied history of supporting arts and culture.
The new ED will be the strategic and operational leader for accounts receivable across the system via three CBOs. This includes billing, collections, denials resolution, payment posting, and customer service. In 2017, UnityPoint engaged Crowe LLP to lead a revenue cycle improvement project; together, UnityPoint and Crowe developed a new organizational structure, leading to the creation of this new position, as well as ED roles for patient access, HIM, and Revenue Integrity. The overall goals of the project are to create "system-ness", efficiency, and transparency.
A bachelor's degree in business, healthcare administration, or a similar field is required; a master's degree is preferred; 10 years of related experience in healthcare revenue cycle or finance; 10 years of management experience; HFMA, MGMA, or AHIMA certification (desirable)
The Ohio State University Wexner Medical Center
Chief Executive Officer, Accountable Care Organization/Chief Population Health Officer