Chad Towner was placed as the chief executive officer of Saint Joseph Health System in Mishawaka, Indiana. Saint Joseph is a not-for-profit, multi-hospital health system staffed by more than 3,000 individuals, with net revenue of $400 million. It is a ministry organization of Trinity Health, one of the largest Catholic health systems in the United States, and is comprised of two acute care hospitals, a rehabilitation institute, a physician network, community health centers, senior services, urgent care facilities, and a comprehensive breast center. In his role, Chad provides leadership and guidance in ensuring the strategic positioning and optimal operating effectiveness of Saint Joseph Health System and its entities in a manner that is conducive to strategic alignment, collaboration, and the continuation of its evolution towards a regional system. He focuses on population health management and growth; on the widespread sharing of resources, best practices, and information throughout Saint Joseph and with other Regional Health Ministries within Trinity Health; and on identifying opportunities related to innovation, the ongoing development of a continuum of care strategy, and contemporary business models – all in partnership with physicians. Chad ensures excellence in the care experience and operational efficiencies across a variety of delivery settings.
Chad brings to the position two decades of progressive healthcare leadership experience as a dynamic, innovative leader. Before joining Saint Joseph, he served as the chief executive officer of Dupont Hospital in Fort Wayne, Indiana, a 131-bed hospital that generated $150 million in net revenue. During Chad’s five-and-a-half-year tenure in the role, the hospital achieved Meaningful Use Stage 2, along with exceptional patient satisfaction scores and a very strong culture of safety. Dupont was named one of Truven Health Analytics’ “100 Top Hospitals,” a Joint Commission “Top Performer on Key Quality Measures,” a U.S. News & World Report “Indiana Top 10 Best Regional Hospital,” and a Press Ganey “Guardian of Excellence.”
Previously, Chad served as the chief executive officer of Plateau Medical Center in Oak Hill, West Virginia; as the chief operating officer of St. Joseph Hospital in Fort Wayne, Indiana; as the vice president of RediMed/Business Health Services (13 clinic locations) in Fort Wayne; as the president of Work-Injury Solutions consulting company in Fort Wayne; and as a physical therapy clinic manager for RediMed Physical Therapy in Fort Wayne. Chad began his career as a physical therapist with Lutheran Health Network in Fort Wayne.
Chad is originally from a small town west of Indianapolis, Indiana. He completed his bachelor’s degree in physical therapy at Rosalind Franklin University in Chicago, and his MBA at Indiana Wesleyan University. Chad is the father of four children, and is very active in the community.
QLK’s Roger Quick led the search to recruit Chad to Saint Joseph Health System, where he has been in place since October 14, 2016.
