CountyCare

John Tao, JD, was placed as compliance officer for CountyCare in Chicago. Operated by Cook County Health, a comprehensive, integrated system of health care throughout Chicago and suburban Cook County, CountyCare is the county’s largest Medicaid health plan, with over 395,000 members and access to more than 4,500 primary care providers, 15,000 specialists, and over 70 hospitals throughout Cook County. In his role, John will be responsible for the ongoing development, implementation, maintenance, and evolution of the CountyCare compliance program and all related compliance activities, including the development and subsequent assessment of comprehensive policies and procedures, protocols, compliance training, and internal investigations.

John comes to CountyCare from Health Care Service Corporation, where he served as senior manager of financial regulatory programs, helping launch the new financial regulatory function, which was designed to create a holistic, end-to-end perspective on Affordable Care Act programs, with alignment across the various business areas and assurance of compliance. His team oversaw 13 such programs, reviewing and assessing policies and procedures, ensuring audit readiness, and identifying opportunities to optimize and enhance processes. John also served as the vice chair of the Asian American Business Resource Group for the organization.

Previously, John served as a contract specialist with Health Care Service Corporation, and as an independent consultant, helping startups around the world move from idea to product, implementing revenue-generating and cost-saving initiatives to improve operational efficiency, and developing marketing strategies and plans.

John holds a bachelor’s degree in international studies from the University of Wisconsin, and a Juris Doctorate from Indiana University McKinney School of Law. Outside of work, he has served as the director of forensics at the University of Illinois, as a high school debate coach, and as the part-time executive director of the Milwaukee Debate League. He is also active with the Chinese Mutual Aid Association, which provides services to the low-income immigrant and refugee community from childhood through old age.

QLK’s Bill Foley and Joe Johnston led the search to recruit John to CountyCare, where his duties will begin on September 13, 2021.

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