Michael Mutterer was placed as vice president and chief nursing officer of Silver Cross Hospital in New Lenox, Illinois, a 302-bed Level II trauma center with an extensive ambulatory network throughout the region and clinical partnerships with Ann & Robert H. Lurie Children’s Hospital of Chicago, The Shirley Ryan Ability Lab, Northwestern Medicine Neurosciences, and Advocate Physician Partners. Silver Cross has been recognized with “100 Top Hospital” designation from Truven Health Analytics for seven consecutive years, an “A” Hospital Safety Score from the Leapfrog Group, a five-star rating from CMS, and the Gold Seal of Approval from The Joint Commission. In his role, Michael will provide executive nursing leadership, focus, and vision to the entire Silver Cross organization, articulating and promoting a contemporary vision of nursing philosophy and practice. As a member of Silver Cross’s top executive team, he will participate in strategic planning to achieve the organization’s mission, objectives, and goals, and will ensure quality and safe, cost-effective care with optimal outcomes.
Michael comes to Silver Cross from Riverside Healthcare in Kankakee, Illinois, where he most recently held the title of senior vice president and chief nursing officer. During his five years in this role, Michael significantly decreased the length-of-stay index score by working collaboratively with the nursing directors to develop a case management and nursing throughput model that is now industry-leading. By holding nursing leadership accountable and working with bedside nurses to help them better understand the importance of patient experience indicators, he elevated patient satisfaction scores from the 35th percentile to continuously remaining in the 85th percentile or higher and often reaching the 90th percentile. In addition, Michael helped create better alignment of strengths and quality levels across the system by introducing and implementing the EPIC platform across all facilities and divisions.
Previously, Michael served as vice president of nursing and post-acute care at Riverside Medical Center; as the administrator responsible for the start-up of Home Bound Health Care Hospice in Lemont, Illinois, a division of a successful multi-state home care agency; as regional director of administration and operations for Careplus Management, a senior care, rehab, and behavioral health services provider in Niles, Illinois; and as clinical director and assistant administrator for Hillcrest Healthcare Center in Joliet, Illinois, charged with transitioning the skilled nursing facility to a rehab center for behavioral health patients. He began his career at Community Counseling Centers of Chicago, where he served as a staff psychotherapist, program coordinator, and clinical supervisor. Michael also spent four years as a registry/float pool nurse at Linden Oaks Hospital, a behavioral health facility in Naperville, Illinois.
Michael holds a bachelor’s degree in nursing from University of Louisiana at Lafayette, as well as a bachelor’s degree in psychology from Edgewood College in Wisconsin and a master’s degree in clinical, counseling, and applied psychology from The Adler School of Professional Psychology in Chicago. Originally from Wisconsin, Michael currently lives in the Chicago suburbs with his wife and two children.
Quick Leonard Kieffer’s Roger Quick and Joe Johnston led the search to recruit Michael to Silver Cross, where his duties will begin on April 13, 2020.
